Air Hostess
About
Who is an Air Hostess?
An air hostess (or flight attendant) is the friendly face on the plane who ensures passenger safety, comfort, and happiness. 😊✈️
Key Responsibilities
🛡️ Safety First
Pre-flight checks of cabin & emergency equipment 🧰
Demonstrate safety procedures 📝
Help passengers during emergencies 🚨💺
🍽️ Customer Service
Welcome passengers & guide them to their seats 👋🪑
Serve meals and drinks 🍲🥤
Handle passenger queries politely 💬
📡 Communication & Coordination
Work with pilots, ground staff, and co-crews 👨✈️👩✈️
Give flight updates and information 📢
❤️ Health & Safety Compliance
Ensure passengers follow rules ⚠️
Manage medical emergencies 🚑🩹
Skills Required
🗣️ Strong communication & interpersonal skills
🧩 Problem-solving & calm under pressure
💪 Physical stamina for long flights
🌎 Multilingual skills are a bonus
Perks of Being an Air Hostess
🌏 Travel the world
🕒 Flexible work schedule
🤝 Meet diverse people & cultures
Eligibility
1. Educational Qualification 🎓
Minimum: High School (12th standard)
Preferred: Bachelor’s degree in any discipline (some airlines require this for international flights)
2. Age Limit ⏳
Usually 18 to 27 years
Some airlines may extend up to 30 years
3. Physical Requirements 💪
Height: 5’2″ to 5’9″ (varies by airline)
Weight: Proportional to height
Vision: Normal or corrected vision (glasses or contacts allowed)
Health: Good overall health, fit to handle long flights and emergencies
4. Language Skills 🗣️
Fluent in English (mandatory for international flights)
Knowledge of additional languages is a plus
5. Other Qualities 🌟
Pleasant personality & attractive appearance
Excellent communication & interpersonal skills
Ability to stay calm in emergencies 🚨
Team player & adaptable to changing schedules
6. Training Requirement ✈️
Even after meeting the eligibility, you must complete airline-approved cabin crew training, which covers:
Safety & emergency procedures 🛡️
First aid & medical assistance ❤️
Customer service & etiquette 🍽️
Job Roles
1. Safety & Security 🛡️
Conduct pre-flight cabin checks 🧰
Demonstrate safety instructions to passengers 📝
Assist during emergencies or evacuations 🚨💺
Ensure all passengers follow safety regulations ⚠️
2. Passenger Service & Comfort 🍽️🛋️
Welcome passengers and help them find seats 👋🪑
Serve meals, snacks, and beverages 🍲🥤
Attend to special needs of passengers (kids, elderly, disabled) 👶👵
Respond to passenger queries politely 💬
3. Communication & Coordination 📡
Coordinate with pilots, ground staff, and fellow crew members 👨✈️👩✈️
Provide flight updates like turbulence, delays, or arrival time 🕒
Relay information from cockpit to passengers 📢
4. Health & Emergency Assistance ❤️🚑
Handle medical emergencies onboard
Administer first aid or CPR if trained 🩹
Assist passengers who feel unwell during the flight 🤒
5. Administrative & Miscellaneous Tasks 📝
Maintain records of passengers and incidents
Manage lost luggage or passenger complaints 🧳
Monitor in-flight stock and supplies 📦
6. Career Growth Roles 📈
Senior Cabin Crew / Purser – Lead the cabin team
In-flight Manager – Oversee multiple crew members
Trainer – Teach new recruits after gaining experience
Safety & Security
Passenger Service & Comfort
Communication & Coordination
Health & Emergency Assistance
Administrative & Miscellaneous Tasks
Career Growth Roles
Exam Details
1. Airline-Specific Recruitment Exams 📝
Most airlines conduct their own recruitment exams and interviews. These usually have:
a) Written/Online Test ✍️💻
English Language – grammar, comprehension, vocabulary 🗣️
Aptitude Test – basic math, reasoning, logical thinking ➕🧩
General Awareness – current affairs, aviation knowledge 🌏✈️
Situational Judgment – handling in-flight scenarios 🤔
b) Group Discussion / Personal Interview 🗣️👥
Tests communication skills and personality
Judges confidence, team spirit, and problem-solving
c) Medical Test ❤️🩺
Vision: Normal or corrected vision
Height & Weight: Proportional (usually 5’2″–5’9″)
General Health: Physically fit for long flights
Hearing: Good auditory ability
2. Cabin Crew Training Institutes Exams 🎓
If you join a training institute before airline placement, exams may include:
Written test: English, aptitude, general awareness
Group activities: Teamwork, leadership, and interpersonal skills
Personality assessment: Grooming, etiquette, and confidence
Final assessment: On successful completion, you get certification that helps in airline recruitment
3. Key Points to Remember ⚡
No single national exam exists; most recruitment is airline-specific.
Institutes like Frankfinn Academy or Indira Gandhi Institute of Aeronautics provide training + placement assistance.
Focus on English, personality, and confidence—they matter more than just academics.
